Diploma in Cabin Crew and Certificate in Passenger Handling
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight
Duration:
12 months
Career Opportunities
-Air hostess
Examining body
International Air Transport Association (IATA)-Canada.
Diploma in Travel and Tourism Management
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products. Improve customer service and sales skills. Learn to use a global distribution system to create and manage reservations.
Duration:
15 months
Career Opportunities
-Airline reservation agents
-Tour Operators
-Call Center agents
-Travel agents
-Travel managers
Entry requirements
-Holder of an accredited certificate with a credit pass from a recognized institution
-Work Experience in the relevant area of specialization
Examining body
International Air Transport Association (IATA)-Canada
Diploma in Air Travel Operations (Foundation Level I)
Acquire essential knowledge and skills to work in the travel and tourism industry.
Duration:
9 months
Career Opportunities
–Airline reservation staff
-Call center agents
-Customer service agents
Entry requirements
-Holder of an accredited certificate with a credit pass from a recognized institution
-Work experience in the relevant area of specialization
Examining body
International Air Transport Association (IATA)
Diploma in Air Travel Operations (Consultant LEVEL II)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
Duration:
6 months
Entry requirement
–Hold a foundation Diploma
-Work Experience
Career Opportunities
-Airline ticketing staff
-Travel consultant
Examining body
Internal Air Transport Association (IATA)
Diploma in Air Travel Operations (Management LEVEL III )
Improve your skills to surprise and manage a team to initiate change and make business decisions based on sound negotiating strategies.
Duration:
6 months
Career Opportunities
-Airline supervisors
-Travel agency managers
Entry requirement
-Hold a Diploma (Consultant)
Global Distribution Systems (GDS)/Computer reservation Systems
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A) Amadeus
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B) Galileo
Use the reservation systems to make reservations for the clients and use information to advise the client accordingly.
Duration:
3 months
Career Opportunities
-Airline reservation staff
-Travel agents
Entry requirements
-Background of Travel and Tourism
Examining body
International Air Transport Association (IATA)
Airfares & Ticketing with Amadeus
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A) Amadeus
Use the reservation systems to make reservations for the clients and use information to advise the client accordingly.
Duration:
6 months
Career Opportunities
-Airline reservation staff
-Travel agents
Entry requirements
-Background of Travel and Tourism
Examining body
International Air Transport Association (IATA)
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